ConvaTec Improving the Lives
of the People
We Touch


COVID-19 (Coronavirus)

At ConvaTec, we understand that the COVID-19 (Coronavirus) situation is impacting everyone. We’re doing our part to be socially responsible while still ensuring that our customers can contact us and receive the support they need.

To keep employees and customers safe, we’ve adjusted our work arrangements, including work from home where possible, to maintain social distancing.  As always, our Customer Relations team of nurses, including a certified nurse in Wound, Ostomy and Continence (NSWOCC) and product specialists are available, by phone or email, to answer any questions or concerns you may have.

Our ConvaTec Customer Relations Support Team can be reached at 1-800-465-6302 (M-F, 8:00AM – 6:00 PM Eastern Time) or by email at

ConvaTec is a global medical products and technologies company, with leading market positions in wound therapeutics, ostomy care, continence and critical care, and infusion devices. Our products provide a range of clinical and economic benefits, including infection prevention, protection of at-risk skin, improved patient outcomes and reduced total cost of care.

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